Quest Health

The experience with this lab was horrible, had to file a BBB and consumer protection complaint, had routine blood work done just to receive an unjustified, inflated bill, this lab seems to charge double the market average other labs do and when I questioned some questionable charges, the customer se...

Had a great customer service experience today with Felicia Ruccio. She’s in Connecticut and I’m in Ohio, but she was able to help me and answer all of my questions. Super friendly and very customer focused!

Quest is useless. They use wrong codes on billing to charge more. After spending so long time and having long discussions, it gets straightened out. Just a ridiculous customer service - they disconnect calls in the middle saying that they can't be on a call for more than so many minutes. They litera...

If corporate doesn't care, you are screwed! These centers are awful, no bedside manner, too busy talking amongst themselves and not with patients and then addressing you like it is a joke. You can go to different sites and they are all the same. Hope the guy in margate today loses his job for being ...

Regarding MyQuest Online: I haven't received my test results. Both the "chat box", and "contacting Quest via message" features give generic, unhelpful responses, such as "please contact your provider"- my provider asked me to reach out to Quest, because they themselves haven't been able to contact a...