Intermountain Health

Dear Clinic Manager / Office Administrator, I am writing to share a concern regarding my recent visit to your urgent care clinic on 389 s 900 e in Salt Lake City on Sunday Jan 28th at 3:41pm, specifically related to the front desk experience. When I arrived, (Urgent care) the receptionist was acti...

I just let you know that your clerks I mean, one guy who always answer me very rude and no one to listen what I talking and also they dont very care about patient when patient has some test like my husband have ultrasound or blood test. They never call back to say results and what he have to do. I a...

It has been really frustrating as a patient here. It is almost impossible to actually talk to someone over the phone. HUGE wait times and mostly interacting with recorded operators. I had to switch from U of U because my insurance changed, and it has been such a hassle just to see a primary care pro...

Just got off the phone with I believe was someone named Kathy, she was the most rude person ive ever spoken to regarding healthcare. I’ve been waiting 10 days for this phone call, she cut me off several times and got upset at me for thinking it is a complicated process. I wish someone could go back ...

I want to thank the receptionist because when I got home I realized I'd lost my keys. The next day I went back and explained everything, and he kindly smiled, opened a drawer, and without even looking, took out my keys. Thank you so much!