Defy Medical

When I needed my thyroid levels balanced, Defy was there for me when my own primary couldn't. Dr Saya is really knowledgeable, kind, & patient. He truly listens & tailors a plan to the individual. Realizing no 2 people are the same, protocols may differ & he helps the individual get their life back....

The medical team is super nice, well trained practitioners who are there to answer your questions. However customer service can use some training to be a bit kinder and they need to look for new alternatives to the compounding pharmacies they work with to meet demand. I’ve been waiting for close to...

My reason for contacting Defy was to get a second opinion on a prior course of hormone treatment that yielded mixed results. The intake personnel were professional, responsive to questions, and easy to reach when needed. There was a lot to digest about Defy's online, fee-for-service model, but they...

Great followup call with nurse Kenzie Pearce, two months after a consult. She was knowledgeable, thorough, and she took plenty of time to be sure I had all my questions answered. Followup calls are such a great Defy benefit between consults. Kenzie is excellent.

Defy Medical has the best customer service in the country. They are always nice when you call, they have never got frustrated or short over the phone and always respond to emails if not the same day early morning the following day. Their providers go above and beyond to help you succeed with whate...